How do we work?

Hello everyone! Here we will tell you how we work and try to answer the most popular questions. If you did not get an answer to your question or if you still have doubts, just email us!

 

We are an official tour operator with a license and work permit (Golden Vacation Tour SRL RNC-401-03681-9, License of the Ministry of Tourism No. 042/2015). All of our tours are insured!

We do not have the lowest prices, but we guarantee quality and individual approach!

We are always in touch and ready to help for free with advice and action!

 

Our process

 

You find our website, go through offers and send us a request for tours or services that interest you.

We receive your request, and within 24 hours we reply to you. We compose a holiday plan and send out available dates for selected excursions.

You choose suitable dates, approve them and pay for the excursions.

We send you your tour voucher with information about the excursion

You arrive to the Dominican Republic and on the booked day you go on a tour.

We contact you to find out if you liked everything!

 

Important

If you do not want to choose tours in advance and pay for them, we can make a plan for you after your arrival in the Dominican Republic. Many excursions can be paid for in cash on the day they are held. Due to weather conditions, the days of the tours may change. We will inform you about this in advance and make a booking change to another convenient day for you. You can cancel the tour in no less than 48 hours in advance. In that case, we will refund all the money to you. If you select two excursions or more, we will give you a nice discount!

 

How are we different from other agencies?

We offer a high level of service to every client. We do not pursue the quantity, but we carefully monitor the quality. To each our client we offer an individual approach, selecting tours and entertainment according to interests, wishes and budget! We do everything we can, yet it is impossible that every our client is completely satisfied with everything. In any conflict situations, we are always on the side of our client and stand up for your interests. By using these principles, our agency has become popular and has won a good reputation in the Internet.

 

Why us?

Most of the tours and entertainment that exists in Punta Cana are presented on our website. For example, swimming with dolphins, helicopter or balloon flights, Coco Bongo nightclub, ZIP LINE, beautiful caves and lagoons ... We chose only the best from the Dominican Republic! We also offer our own excursions, which we organize together with the official transport company. We carefully monitor quality and service. Therefore, our guides are popular and have a good reputation among tourists ;)

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Write to us

from 40$

Dos Bananas: Punta Cana, Bv. 1ero de Noviembre, 406

+1 849 340-91-45 WhatsApp/Viber